customers who purchased their device on launch day last year are being told by AT&T that they are not eligible to upgrade their devices for $199 despite the longer than normal time between devices.
CultofMac spoke with AT&T and were told by a CSR that upgrade eligibility dates and the pricing models are all dictated by ; however, a report from TNW suggests that AT&T is now setting eligibility dates based on the value of your account.
“Tier 1 customers,” aka those who spend the most money per month (unlimited minutes + 2gb data + unlimited texts) are eligible every 12 months for early upgrade.
“Tier 2 customers,” aka [almost every subscriber,] who have either the 900 or the 450 minute plan but who still use the highest data plan and highest texting plan are eligible every 18 months.
“Tier 3 customers,” the ones who spend as little as possible and or the ones who’ve had late pays or service interruptions must wait the full 24.
Did you buy an on launch day? Let us know if you are eligible for an upgrade in the comments. You can check your eligibility here.